Monday, March 4, 2024

Effective Communication with Hearing and Vision Loss: A Guide to Better Understanding




Communicating with someone who has severe hearing loss or both hearing and vision loss can seem daunting. However, with a few practical tips and a bit of patience, you can make the process smoother and more enjoyable for both of you. Here's how to enhance your communication skills and foster a deeper connection with your loved ones facing these challenges.

For Those with Hearing Loss:

Securing Attention: Begin by getting their attention. A gentle tap on the arm or saying their name can make all the difference. It's about respect and ensuring they're ready to engage with you.

Face-to-Face Is Key: Always communicate face-to-face. This not only shows respect but also utilizes visual cues and lip-reading, which are crucial for understanding, especially in noisy environments. Avoid speaking from behind or to the side. 

Speech Clarity Over Volume: Speak clearly, not louder. Shouting can actually make it harder to understand you. If something doesn't get across, try rephrasing rather than increasing your volume.   

Minimize Background Noise: Background noise can be a major barrier. Turning off distractions or moving to a quieter spot can help hearing aids work better and make your words clearer.   

Non-Verbal Cues: Don't underestimate the power of a smile or a gesture. These can provide valuable context and enhance understanding.   

Check Understanding: Periodically, ensure your companion follows the conversation by asking for their feedback or summarization. It shows you care about effective communication.

Patience and Support: Be prepared to repeat or rephrase information. Showing frustration can make communication more stressful than it needs to be. Be kind and patient. 

Write It Down: For complex information, writing can prevent misunderstandings and ensure clarity.

Remember, effective communication is about making it easier for both parties. Being open to discussing and adjusting your methods can significantly improve your interactions.

For Those with Both Hearing and Vision Loss:

Communication with individuals who have dual sensory loss requires additional strategies:

Touch as Communication: A gentle touch can reassure and signal your presence, setting a foundation for effective communication. But ask for permission first. 

Embrace Technology: Explore devices designed for dual sensory loss. These can be game-changers in how you connect. This could mean hearing aids that also vibrate or use of smartphones or watches that can connect to the hearing aids. 

Simplicity in Language: Use clear, concise language. Complex sentences can be harder to process, so simplicity is key. At least start that way. As communication together continues with hearing aids in and glasses on it will get easier to have more complex conversations. 

Optimal Lighting: Good lighting can aid those with partial vision in reading lips or catching facial expressions, enhancing understanding.   

Tactile Signing: For those familiar with sign language, tactile signing can be an effective way to communicate.   

Narrate Your Actions: Describing your actions and surroundings verbally can help in orienting and including them in the environment and activities.

Understanding and respecting personal preferences is crucial, as is exploring different methods to discover what works best.

Dealing with Refusal to Use Aids or Glasses

Sometimes, individuals may resist using hearing aids or glasses. In these cases, consulting with professionals and focusing on positive motivation strategies can encourage acceptance and usage.

The Key to Success: Consistency and Inclusion

Maintaining open lines of communication about preferences, strategies, and what works or doesn't is essential. Including the person with sensory loss in these discussions emphasizes respect, autonomy, and their integral role in successful communication strategies. After all, it's about enhancing their quality of life and happiness as much as it is about facilitating smoother interactions.

By adapting these practices and maintaining a flexible, patient, and supportive approach, you can help create a more inclusive and understanding environment. Remember, it's about doing the best you can and adjusting as necessary. Here's to happy families and enriched lives through better communication.

About me, Stephen M. Frey

I am an architect and artist that lives in Vermont with my wife Marita and sons. Earlier in my life I had mild hearing loss. In fact I was probably born with it. Over time my loss has increased in severity. I have used behind the ear aids since 2010 from Phonak in both ears. Before then I used older in the ear technology. It wasn’t great. But it was the best my parents could afford. I’m forever grateful!

I started wearing clunky and huge older fashioned behind the ear hearing aids in fourth grade. They were enormous and I thought ugly. I put them away for many years during middle, high school, and early years of college. That was because wearing them made me stand out and other kids made fun of me. (Or at least that is what I thought!) 

Then as I grew older I wanted to really understand what friends and family were truly saying. This helped me overcome years of insecurities. Since my post college and graduate school years  I have worn my hearing aids as much as possible and haven’t looked back since. 

They really help me communicate and live a normal life. Plus it’s really amazing hearing your son’s first words and the birds sing. And the hearing aid technology keeps advancing! 

If you need words of encouragement or someone to talk with about your own hearing aid and communication journey, or that of someone you love, please contact me. I am happy to talk and most of all, listen. 

Tuesday, February 13, 2024

What is design cultivation about in 2024 and beyond? The new Singularity

 

Braking cars on the interstate, copyright Stephen M. Frey
What are we waiting for? 

What does cultivating design mean today as compared to over ten years ago about the time the last DC blog post appeared here? 

Can I say I do not really know except I know a few things remain true. 

Cultivating design or design cultivation as I call it here means seeing to learn and learning to see. For me design means reflecting on the who, what, where, why, and when of things and experiences we have everyday. What lies underneath the pen or pencil, or stylus we use to write, draw, sketch or muse in a sketchbook, an iPad, or touchscreen notebook. 

It means asking questions about why something is the way it is. How did that something come to be the way it is today? In 2024, different forces come to play on the everyday that didn't exist in 2012 in the way they do now. In 2012, we were just two years into the last singularity event that occurred, the iPhone which truly ushered into the world unfathomable changes in everyday life. 

The singularity event then changed how we communicated, amplified the effects of emerging internet based applications and standalone programs, social media as we know it today. The portability of the smartphone and iPhone untethered us from our laptops, desktops and more. It also fed the media streaming revolution and millions now more than a decade later, cutting big Cable with ad free services, only to transform in the last few years to streaming services with adds again. 

But now, over a year ago now, another singularity came along that will no doubt transform our lives like the invention of the Smartphone and iPhone, those are large language models like ChatGpt, Dall-e and all the artificial intelligence enabled assistants and guide by the sides in all aspects of everyday life. Now we have new 'friends' we can ask advice, questions or tell them to draw pictures or make illustrations, do coding, answer phones and replace people performing routine jobs.  

What does this mean for cultivating design, with this AI enabled assistants by our side? What does it mean to be original and come up with ideas when now we can brainstorm with the help of AI pretty respectable ideas and more? Hopefully, we can use these tools to cultivate better design outcomes that more solidly solve today's and tomorrow's challenges.  But what do you think? 

(A note, this was not enabled by any AI tools in any way. I'm sure it shows. But it is authentic that way. My writing about cultivating design is authentic and not assisted.)