Strategic Workplace Design Survey Results - Part 2 of 2

Earlier in February I wrote about initial results of the Strategic Workplace Survey I conducted to test out the Surveymonkey interface and gather insight about key business issues shaping the high performance workplace in 2011 and beyond.  I also sought out insight on how respondents workplace environments could be improved through better more informed design and operational strategies.

Increased worker mobility and collaboration link the five to seven issues survey respondents identified can improve their workspace.  Most surprisingly stand-up work stations were tops with improving workspace acoustics and easier access to meeting rooms tying for second.  Having space for guest seating at workstations, more meeting spaces with greater diversity of sizes reinforced the need for collaborative options to help workers perform more effectively.  Improving task seating at workstations and more filing and storage options were also important.

This is especially relevant with the downward trend of workspace per worker.  While digital filing continues to   grow in usage, having space to store needed support materials and long term filing remained important to respondents.  When selecting workstations or designing built-in work areas, consider installing overhead bins with lockable doors or open shelving helps achieve a double level of storage.  There seems to be an informal trend to use this kind of storage also for stacking documents.  Another option to consider is to select some level of storage below the desk work surface such as a fixed or movable pedestal file along with small drawers and open shelving.

Respondents weren't enthused about less walls and more open work areas, didn't find access to fresh air as important and didn't find adding video conferencing cameras at the work-area enticing.  This might reflect the demographics of those who took the survey. A majority were between the ages of 36 to 55 reflecting perhaps a tendency to yet use web cameras as part of their daily routine.  I suspect if asked in a couple of years, workers will be using video conferencing more often.

I also asked about the importance of a more sustain-ably designed or green workplace.  Over half said it matters but it's not critically important, while about 30 percent said it was.  So if you lump together the highest responses about 80 percent responded favorably at least with a large minority saying it was extremely critical to do so. While it's not an overwhelming mandate this sentiment certainly supports making serious efforts here.  Building owners, landlords, property managers and facilities staff please take note.  Especially with the wake up call recently in the Middle East we're reminded of how vulnerable we are to shifts in world events and dependency on carbon centric fossil fuels.  Moving forward with greater adoption of green design is I believe is fundamental to ensuring operational predictability for smart businesses going forward.  I'll write about that in future posts.

The next question revolved around inter-office communication between nearby co-workers.  I asked this because I'm not sure all of this technology is helping us to do our best, especially in team focused work.  Fortunately, most responded they get up and walk over to talk to co-workers when they need to interact. However, not far behind people called or emailed their co-workers instead.  Nobody tweeted or Facebooked but there was IM'ing happening.

Harder Working Homes - Some 2011 Home Design Trends

What does next year hold for homeowners, residential building and design professionals? Well there's good news for the remodeling side of the equation.  Not so good news yet for new residential construction of various kinds. However, in general, smaller is better with a strong focus on green and sustainable design features with better organized , downsized spaces.  Excessive square footages and volumes are diminishiing in importance, replaced with a focus on pragmatism and quality.

In a press release sent out today, Harvard Graduate School of Design, Joint Center for Housing Studies (www.jchs.harvard.edu) predicts "substantive growth in remodeling spending, coming off of a three decline, seems likely according to the Leading Indicator of Remodeling Activity (LIRA) released today by the Remodeling Futures Program."

The indicator "estimates current quarterly and future home expenditures by homeowners."  Kermit Baker, the JCHS program director is also the AIA Chief Economist who assembles quarterly reports on the residential design and construction industry.  The AIA's recent reports also reinforce the growth in remodeling.  See the referenced AIA graph indicating how remodeling in general is strongest  out of all the residential categories tracked.  Among them remodeling kitchens and baths outpace other aspects of remodeling and alterations while other types of new residential construction countrywide remain in the negative.

Harder working homes

Homes are working harder than ever before.  With so many people going through work/life transitions, going back to school, the home office has become the most important special space followed by outdoor areas like porches, terraces and outdoor rooms, then mudrooms.  Home offices and expanded flexible use outdoor

Coffeeshop Design and Workshifting

I've noticed recently when spending extended periods of time at coffee shops doing work of various kinds the difficulties of staying focused with all of the acoustical distractions.

I avoid going to certain coffee shops because of their poor acoustics and lack of variety of casual seating options.  Usually there is a scattering of tables and loose chairs and coffeetables, easy chairs but there isn't much variation in regards to openness versus privacy, lively versus quiet spaces.  I find making calls very frustrating  with the barista machines sucking and whirring, people chatting and registers ringing.  Usually the floor, walls and ceilings have extremely hard, durable and cooling looking surfaces.  Then there's the sound systems pumping the sounds of the week echoing through the space.  Great for keeping the shop clean, maintaining a crisp appearance but not so great from an acoustics standpoint.  Does this sound familiar to you?  Can you hear me?   Didn't think so. What were you saying again?